Contact Us

For further information about Harley Street at Queen's, please contact us on the following details:

4th Floor
Queen’s Hospital
Rom Valley Way
Essex RM7 0AG

Tel: Enquiries: 020 7759 3969
Existing patients: 01708 435 237
Fax: 01708 435 284

Map and directions PDF


By road: M25, Junction 28, A12, A125 or M25, Junction 29, A127, A118 to Romford town centre. Follow signs to hospital.

By rail: From Romford Station (which is on the London Liverpool Street line) please take buses 175, 193, 365 or 496 into the hospital grounds.

By bus: There is a bus station within the hospital grounds. The following buses come into the hospital grounds: 175, 193 (First), 365, 496 The following buses pass very close by the hospital entrance: 103, 128, 174, 499

Coming into hospital+

Once you arrive at Queen’s Hospital please follow directional signage:

Inpatient, Outpatient and Day Care departments: 4th Floor, Blue Zone

Radiotherapy department: Ground floor, Orange Zone

If you are coming into hospital please read our patient guide which will provide useful information about your stay with us.

Patient Guide PDF

Comments and Complaints+

We always aim to provide excellent service and care. We welcome feedback from patients and visitors so that we can continue to improve our services. If you would like to raise any comments, concerns or complaints in relation to our services then the guide below will help you to raise these.

HCA Guide to Making Complaints

Make an Enquiry

If you are a patient

If you would like further information or would like to book an appointment, please contact our dedicated enquiry line on 020 7079 4344. Alternatively, if you have already booked an appointment or if you are an existing patient who would like to speak to a member of the team, please contact us on 01708 435 237.

If you are a GP

If you would like further information on how to make a referral, to check the progress of an existing referral, or to speak to a member of our team, please contact us directly on 01708 435 237.

If you are a consultant

If you are a consultant who practises with us or would like to find out how to obtain practising privileges at our facility, please contact our general manager, Denise Flannery, on 07904 333 700.