Other Key Staff
Denise Flannery - Modern Matron
Denise leads the nursing team, providing direction, advice and expertise on all matters relating to professional nursing issues. Through this clinical leadership Denise is responsible for effectively managing the nursing workforce to ensure high-quality patient care is delivered and monitored.
If you would like to discuss the nursing care provided at the Centre do not hesitate to contact Denise on 01708 435000 ext 2802 or dect 6539.
Lucy Mooney - Operations Manager
As the Operations Manager Lucy is responsible for the day to day running of the Centre. Lucy’s main priority is to ensure that high quality care is provided to patients at all times, in a clean, safe and welcoming environment.
Lucy is responsible for maintaining and strengthening relationships with the Trust and the Centre’s clinicians, ensuring that all services that support Harley Street at Queen’s do so effectively. Lucy is the Centre’s lead on quality, health and safety and service level agreements.
If you would like to discuss making a referral or would like to know more about the Centre please contact Lucy on 01708 435000 ext 3102 or dect 6541.
Laura Jane Fleet - Patient Administration Manager
Laura is responsible for all matters relating to patient administration from admission and billing to liaison with medical insurance providers and providing self pay quotations. Laura and her team are dedicated to making each patient’s admission and care as simple as possible. The Patient Administration Team also works very closely with the consultants and clinical team to ensure individual patient’s needs are catered for.
If you have any concerns or queries regarding matters relating to patient administration such as billing etc please contact Laura or one of her team on 01708 435 237.
Phuong-Uyen Quach - Senior Oncology Pharmacist
Phuong-Uyen is responsible for providing specialist clinical pharmacy services for patients. She is involved with promoting safe and effective use of medication and chemotherapy, tailoring to the individual’s clinical needs. She also has a role in auditing, monitoring and developing medicines management and risk management strategies within the department.
If you would like to discuss any matters relating to the pharmacy or are an outpatient at Harley Street at Queen’s and would like advice please contact Phuong-Uyen or a member of the Pharmacy team on 01708 435 228.
Phuong-Uyen is available on the ward to discuss inpatient enquiries.
